Privacy Policy

Last Updated: 1 March 2024


Welcome to Shake Shack Malaysia (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and the services offered on it (collectively, the “Services”).

Information We Collect

a. Personal Information: We may collect personal information, including but not limited to, names, email addresses, phone numbers, and other information you provide to us voluntarily.
b. Automatically Collected Information: We may automatically collect certain information when you visit our website, such as your IP address, device information, and browsing activity.

How We Use Your Information

We may use your personal information for the following purposes:

a. Provide, operate, and maintain the Services.
b. Improve, personalize, and expand our Services.
c. Communicate with you, including responding to your inquiries and providing customer support.
d. Send you promotional materials and updates with your consent.

Information Sharing and Disclosure

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services.

b. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information when you interact with our website. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].


We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. The date of the latest update will be displayed at the top of this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].