WORKING AT SHAKE SHACK
We don’t just practice teamwork, we perfect it.
Jumpstart your career in hospitality
At Shake Shack, we always put our people first. You’ll receive all the training, support, and development needed to build a rewarding career at one of the fastest-growing brands in the world. Whether you’re just getting started or mid-career, the sky’s the limit when it comes to opportunities here.
Join Our Team
There’s no one recipe for a successful career, so we’ll always encourage you to use your talents and passions to drive yourself and our business forward. After all, we can’t grow if you don’t.
Team Members
he heart of everything we do—going above and beyond to provide elevated experiences for our guests, while learning new skills and working together along the way.
Managers
Our leaders who solve problems without breaking a sweat and who provide encouragement to the whole team, all while learning, growing, and having fun.
Home Office
Our Home Office provides our in-Shack and operations teams with all the resources and support needed for success.
Your Journey With Shake Shack
We created a clear path for all our team members to achieve leadership growth and success. We’re committed to developing future leaders by promoting from within and providing the lifelong skills you’ll need to level-up your career.
Area Coach
Coach, lead, and inspire teams at multiple locations in your market. Drive community engagement and work closely with your Shack teams to inspire top performance in all aspects of the business while ensuring they have all the tools for success.
General Manager
Drive the financial performance of your Shack, ensure operational excellence, and empower your management team to be the best they can be every single day in an effort to Stand for Something Good.
Assistant General Manager
Work closely with your GM and lead as their right hand to learn all aspects of the Shack business while leading the culture and day-to-day operations at your Shack.
Manager
Manage your Shack and lead your team members to eternal Shack glory. Hire and coach your team, and drive your business while developing a fun and lively atmosphere.
Manager In Training
Sharpen your leadership skills and apply your knowledge to manage our customer promise, financial controls, streamlined operations, and effective team management.
Cross Trainer
Take your training talents and assist management teams in your Shack AND on the road. You’ll be the go-to for all things learning-related.
Shack Trainer
Build on the skills you’ve learned and start training other all-stars in your Shack.
Team Member
Learn the Shack kitchen inside and out and make an impact on guest experience every day.